7spine Terms & Conditions

These Terms and Conditions (hereinafter "Terms") constitute a legally binding agreement between you (the "Player," "User," or "Account Holder") and 7spine (hereinafter "7spine," "we," "us," or "the Company"), the operator of the online gaming platform accessible at https://7spine.net (the "Platform").

By accessing the Platform, registering an account, depositing funds, or placing any wager on any game or event offered through 7spine, you acknowledge that you have read, understood, and agreed to be bound by these Terms in their entirety, together with the Privacy Policy, Responsible Gaming Policy, and any game-specific or promotion-specific supplementary rules published on the Platform.

7spine operates under a license issued by the Philippine Amusement and Gaming Corporation (PAGCOR), the government body responsible for authorizing and regulating online gaming in the Republic of the Philippines. These Terms are construed in accordance with PAGCOR's applicable regulatory requirements and the laws of the Republic of the Philippines.

To register an account and access real-money gaming services on 7spine, you must satisfy all of the following eligibility conditions at the time of registration and on an ongoing basis throughout your use of the Platform:

• You are at least 21 (twenty-one) years of age. This is a mandatory minimum age requirement under Philippine law and PAGCOR licensing conditions. 7spine strictly enforces this requirement through mandatory KYC identity verification.
• You are physically located within the Republic of the Philippines at the time of accessing the Platform and placing wagers, unless otherwise explicitly permitted under applicable law.
• You are acting on your own behalf and for your own account. Registering or operating an account on behalf of another person is prohibited.
• You are not a current employee, contractor, officer, or director of 7spine, or an immediate family member of any such person, unless written approval has been obtained from 7spine's compliance team.
• You have not previously been self-excluded from 7spine or from other PAGCOR-licensed gaming operators through a formal exclusion program that remains in effect.
• You are legally capable of entering into binding contracts under Philippine law and are not under any legal disability that would prevent you from doing so.

Each eligible individual may hold only one (1) active account on the 7spine Platform. The existence of multiple accounts — whether intentional or accidental — constitutes a material breach of these Terms.

3.1 Registration Information

During registration, you are required to provide accurate, complete, and current information including, but not limited to, your full legal name, date of birth, residential address in the Philippines, email address, and Philippine mobile number. Providing false, misleading, or incomplete information is a breach of these Terms and may result in immediate account closure.

3.2 Know Your Customer (KYC) Verification

In accordance with PAGCOR regulations and Philippine anti-money laundering (AML) requirements, 7spine performs mandatory identity verification (KYC) for all accounts before real-money play, deposits, or withdrawals are permitted. You will be required to provide:

• A clear, legible copy of a valid Philippine government-issued photo identification document (e.g., Philippine passport, SSS card, PhilHealth ID, UMID, driver's license, or PRC ID);
• Proof of address if requested (e.g., utility bill, bank statement, or barangay certificate), not older than three months;
• Additional verification documents as may be required by PAGCOR, AML compliance obligations, or 7spine's internal risk assessment procedures.

7spine reserves the right to suspend account access, withhold pending withdrawals, or terminate accounts where KYC verification has not been completed within a reasonable timeframe or where submitted documents are found to be fraudulent or insufficient.

3.3 Account Confirmation

Registration is not complete until email address verification has been performed via the confirmation link sent to your registered email. 7spine is not responsible for delays in account activation caused by inaccurate email addresses provided during registration.

You are solely responsible for maintaining the confidentiality of your account login credentials, including your password and any two-factor authentication codes. You must not share your login details with any third party under any circumstances.

4.1 Unauthorized Access

You must notify 7spine immediately at [email protected] if you become aware of any unauthorized access to or use of your account. Until such notification is received and the account is secured, you remain responsible for all activity conducted through your account credentials.

4.2 Session Security

7spine employs automated session timeout mechanisms that will log inactive sessions out after a set period. You are advised to always log out of your account after each session, particularly when using a shared or public device. 7spine is not liable for losses arising from failure to observe proper session security practices.

4.3 Account Sharing

Account sharing — permitting another individual to access and use your 7spine account — is strictly prohibited. Any wager, deposit, or withdrawal made through your account is deemed to have been made by you, and you accept full responsibility for all such activity.

All deposits to your 7spine account are denominated in Philippine Peso (PHP). The minimum deposit amount is ₱100 per transaction. 7spine does not charge deposit fees; however, third-party payment providers (e.g., your GCash account provider or bank) may apply their own transaction fees.

5.1 Accepted Payment Methods

7spine currently accepts deposits via the following methods: GCash, Maya (formerly PayMaya), InstaPay, QR Ph, and major Philippine bank transfers including BPI, BDO, and Metrobank. Accepted payment methods may change from time to time and the current list is displayed in the Cashier section of the Platform.

5.2 Own-Name Requirement

All payment methods used to fund your 7spine account must be registered in your own legal name, as verified during KYC. Deposits from payment accounts registered in a third party's name will not be accepted and may be returned, subject to applicable processing fees. 7spine reserves the right to request evidence of ownership of any payment method used.

5.3 Anti-Money Laundering

7spine is legally required to implement and maintain anti-money laundering (AML) procedures in accordance with Republic Act No. 9160 (Anti-Money Laundering Act of 2001) and its amendments, and PAGCOR's AML guidelines. All deposits are subject to AML screening. 7spine may request source-of-funds documentation for deposits that trigger reporting thresholds or raise AML flags.

Withdrawals may only be requested in respect of real-money funds (i.e., funds that have satisfied any applicable wagering requirements and are not restricted bonus balance). The minimum withdrawal amount is ₱200 per transaction.

6.1 Withdrawal to Own Account

All withdrawals must be processed to a payment account — GCash, Maya, or a Philippine bank account — that is registered in the same legal name as the 7spine account holder, as verified through KYC. 7spine will not process withdrawals to third-party accounts under any circumstances.

6.2 Processing Times

Withdrawal processing times vary by VIP tier: Bronze tier accounts are processed within a few hours; Silver within 2–3 hours; Gold tier accounts receive same-day processing; Platinum tier within 2 hours; Diamond VIP accounts receive near-instant processing. All times are measured from the point of withdrawal request approval, during standard operational hours (Philippine Standard Time).

6.3 Verification Prior to Withdrawal

7spine reserves the right to request additional identity verification, source-of-funds documentation, or payment method verification before processing any withdrawal. Withdrawal requests will be held pending while verification is outstanding. 7spine's AML compliance obligations may require reporting of certain transactions to relevant Philippine authorities.

6.4 Withholding of Funds

7spine may withhold withdrawal of funds where: (a) KYC verification is incomplete; (b) an AML flag or security hold is active on the account; (c) the account is under investigation for suspected fraud, bonus abuse, or terms violations; or (d) the funds in question are subject to unsatisfied wagering requirements.

7spine offers various promotional offers including welcome bonuses, reload bonuses, free spins, cashback programs, and other incentives (collectively "Promotions"). All Promotions are subject to these Terms and any additional terms published in the specific promotion's description.

7.1 Wagering Requirements

Bonus credits and free spin winnings are subject to wagering requirements before they may be converted to withdrawable real-money funds. Wagering requirements are stated as a multiple of the bonus amount (e.g., "30x" means the bonus amount must be wagered thirty times). The applicable requirement for each Promotion is stated in that Promotion's specific terms.

7.2 Bonus Expiry

Bonuses and promotional credits that have not been activated or whose wagering requirements have not been satisfied within the stated validity period will expire and be removed from the account without compensation. The validity period for each Promotion is stated in its specific terms.

7.3 Bonus Abuse

7spine actively monitors for bonus abuse — patterns of play designed to exploit promotional offers without genuine gaming intent. This includes, but is not limited to, low-risk betting patterns, hedge betting, matched betting using promotional funds, and collusion between accounts. Where bonus abuse is detected, 7spine reserves the right to void all bonus funds and winnings derived therefrom, and to close the implicated account(s).

7.4 One Promotion Per Person

Each Promotion is available once per natural person, household, IP address, device, and payment method, unless the Promotion's specific terms state otherwise. Circumventing this restriction through multiple accounts is a breach of these Terms.

All games available on 7spine are governed by the individual game rules published within each game interface, together with these Terms. In the event of a conflict between game-specific rules and these Terms, game-specific rules take precedence in respect of gameplay mechanics; these Terms take precedence in respect of account management and financial matters.

8.1 Bets Are Final

Once a bet or wager has been confirmed by the 7spine system, it is final and cannot be reversed. It is your responsibility to ensure you are placing the correct wager before confirming. 7spine is not responsible for errors made by the player during bet placement.

8.2 Malfunction

In the event of a technical malfunction or error in any game, 7spine reserves the right to void the affected wager(s) and refund the staked amount to the player's account. Winnings generated through a demonstrable technical malfunction or mathematical error are void. The result displayed after a confirmed malfunction resolution is the official result.

8.3 Sports Betting and Live Events

Odds on sporting events — including PBA basketball, NBA, UFC, boxing, and football — are subject to change prior to settlement. In-play (live) bets are subject to the odds at the time of bet acceptance by the 7spine system. 7spine reserves the right to void bets where clear pricing errors have been made or where event outcomes have been affected by irregular circumstances.

8.4 Sufficient Funds

Bets may only be placed up to the available real-money balance in your account. 7spine does not extend credit to players under any circumstances. If your account balance is insufficient for a wager, the bet will be declined.

The following conduct is strictly prohibited on the 7spine Platform. Engaging in any prohibited activity constitutes a material breach of these Terms and may result in immediate account suspension, forfeiture of all funds, and reporting to PAGCOR and relevant Philippine law enforcement authorities:

• Opening or using multiple accounts to circumvent eligibility restrictions, claim multiple bonuses, or evade account closures or self-exclusions;
• Using automated software, bots, scripts, or artificial intelligence to gain an unfair advantage in any game or to manipulate the Platform's systems;
• Colluding with other players, including sharing card or hand information in real-time during live dealer games or card game sessions;
• Engaging in money laundering, terrorist financing, or any other illegal financial activity through the Platform;
• Exploiting software bugs, errors, or vulnerabilities in the Platform. Any such vulnerabilities discovered must be reported to 7spine immediately and must not be used to gain advantage;
• Using VPNs, proxies, or other circumvention tools to mask your true location or IP address in violation of geographic restrictions;
• Registering under false identity, using stolen or fraudulently obtained payment methods, or providing forged KYC documentation;
• Attempting to manipulate odds through arbitrage or match-fixing in relation to sports betting markets offered on the Platform.

7spine reserves the right to suspend, restrict, or terminate any account at any time, with or without prior notice, where:

• There is a reasonable suspicion of fraud, money laundering, or any other criminal activity;
• The account holder has breached any provision of these Terms;
• Required KYC verification has not been completed or documents submitted are found to be fraudulent;
• 7spine is required to do so by PAGCOR or any other competent Philippine regulatory or law enforcement authority;
• The account holder is found to be ineligible (e.g., under 21 years of age or located in a prohibited jurisdiction).

10.1 Player-Initiated Account Closure

You may close your 7spine account at any time by contacting the support team via live chat. Upon closure, any remaining real-money balance (excluding bonus funds that have not satisfied wagering requirements) will be returned to your verified payment method, subject to AML verification. Account closure does not affect any legal rights or obligations accrued prior to closure.

10.2 Effect of Termination

Upon account termination for Terms violations or fraud, all bonus balances, promotional credits, and winnings derived from prohibited activity will be voided and forfeited. Deposits may be withheld pending investigation and reporting obligations. 7spine will report suspected criminal conduct to PAGCOR and relevant Philippine authorities.

7spine is committed to responsible gaming. As a PAGCOR-licensed operator, we are required to provide — and actively promote the use of — tools that help players manage their gaming activity. These tools are available to all verified account holders and are accessible directly from the account settings section of the Platform.

11.1 Available Responsible Gaming Tools

• Deposit Limits: Daily, weekly, and monthly deposit caps that restrict the total amount that can be deposited within each period.
• Loss Limits: Caps on net losses within a specified period, after which further real-money play is suspended until the period resets.
• Session Time Limits: Automatic session logout after a player-defined duration of continuous play.
• Cool-Off Period: A temporary account suspension of between 24 hours and 6 weeks at the player's request.
• Self-Exclusion: A formal exclusion from the Platform for a minimum of 6 months, up to permanent closure, at the player's request. Self-excluded players must not attempt to circumvent their exclusion.
• Reality Checks: Periodic in-session notifications reminding players of elapsed session time and net activity.

For detailed information on responsible gaming resources, please visit our Responsible Gaming page.

The 7spine Platform, including all software, content, design, graphics, logos, trademarks, game interfaces, promotional materials, and data compilations, is the proprietary intellectual property of 7spine and/or its licensed content providers and game studio partners.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for personal, non-commercial entertainment purposes in accordance with these Terms. This license does not permit you to: copy, reproduce, or distribute Platform content; reverse engineer any Platform software; use 7spine's trademarks or branding without prior written consent; or create derivative works based on Platform content.

Game content made available through 7spine from third-party studios (including Pragmatic Play, Microgaming, and Play'n GO) is subject to those studios' intellectual property rights and usage restrictions in addition to these Terms.

The 7spine Platform and all services are provided "as is" and "as available." While 7spine takes reasonable steps to ensure the Platform operates reliably, securely, and without interruption, 7spine does not warrant that the Platform will be uninterrupted, error-free, or free from technical faults at all times.

13.1 Exclusion of Warranties

To the maximum extent permitted by Philippine law, 7spine disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement in connection with the Platform and its services.

13.2 Limitation on Damages

7spine's total liability to you in connection with any claim arising from your use of the Platform shall not exceed the total real-money deposits made by you in the thirty (30) days immediately preceding the event giving rise to the claim. 7spine shall not be liable for indirect, incidental, special, consequential, or punitive damages of any kind.

13.3 Force Majeure

7spine shall not be in breach of these Terms or liable for delay or failure to perform any obligation where such delay or failure results from circumstances beyond 7spine's reasonable control, including acts of God, PAGCOR regulatory directives, telecommunications failures, or cyberattacks.

7spine collects and processes personal data in accordance with the Republic of the Philippines Data Privacy Act of 2012 (Republic Act No. 10173) and the National Privacy Commission's implementing rules and regulations. The collection, use, storage, and disclosure of your personal data is governed by 7spine's Privacy Policy, which forms part of these Terms by reference.

By registering an account, you consent to the collection and processing of your personal data as described in the Privacy Policy, including for purposes of KYC verification, AML compliance, account management, and the delivery of gaming and promotional services. Please review our Privacy Policy for complete details on how your data is handled.

7spine reserves the right to amend, update, or modify these Terms at any time. Where changes are material, 7spine will provide reasonable notice to active account holders via the email address registered to the account, a Platform notification, or both, prior to the changes taking effect.

The most current version of these Terms, together with the effective date, will always be accessible at https://7spine.net/terms-conditions. Your continued use of the Platform following the effective date of any amended Terms constitutes your acceptance of the amended Terms. If you do not agree to any amended Terms, you must cease using the Platform and may close your account as set out in Section 10.1 above.

These Terms and any dispute or claim arising out of or in connection with them, including non-contractual disputes or claims, shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without prejudice to any mandatory consumer protection provisions that may apply.

16.1 Dispute Resolution Process

In the event of a dispute, you should first contact 7spine's support team via live chat or at [email protected] to seek informal resolution. 7spine will endeavour to resolve disputes within fourteen (14) business days of receipt of a formal written complaint.

Where a dispute cannot be resolved informally, both parties agree to submit to the jurisdiction of the appropriate courts of the Republic of the Philippines, or to PAGCOR's dispute resolution procedures where PAGCOR's jurisdiction applies. 7spine's decisions on game results, bonus eligibility, and account security actions are final, subject to PAGCOR oversight.

If you have questions about these Terms and Conditions, your account, or any aspect of the 7spine Platform, our Philippine-based support team is available 24 hours a day, 7 days a week via live chat on the Platform website.

For written correspondence and formal complaints:

For questions related to data privacy and the handling of your personal information, please refer to the Privacy Policy or contact our Data Protection Officer through the support channel above.